With inadequate time for ongoing continuing education for staff regarding charge master codes and prices, the complexity of UB92 billing and billing edits, lack of coding accuracy, denied reimbursement due to remittance advice practices, and issues with case management, healthcare facilities are experiencing a loss in revenue that is detrimental. There is an immediate need for an outside entity like Haggard & Associates, L.L.C. to offer assistance and work with Senior Management to enhance policies and procedures in order to improve your revenue-generating capabilities.

As former members of Senior Management in hospitals and related healthcare environments, Haggard & Associates, L.L.C has extensive knowledge and experience in all phases of the revenue cycle, including chargemaster management, insurance verification and pre-certification, case management, HIM procedures, denial management, and managed care contracting. Additionally, our company has a healthy foundation in healthcare finance, healthcare information management and hands-on clinical experience.

We assist Senior Management in the following capacities:

Haggard & Associates, L.L.C. partners with Senior Management and becomes an extended arm of this group in order to evaluate the revenue cycle of your organization and identify solutions. We assist Senior Management with designing, developing and implementing process improvements to decrease the likelihood of lost revenue and increase profits for your healthcare facility. Our services don’t end there. We offer ongoing assistance, maintenance, and monitoring of your revenue cycle system to ensure that procedures run smoothly and are hard-worked for success.

We are able to assess and improve one or more of the following elements of your Revenue Cycle depending on your needs:

Chargemaster maintenance (Entire chargemaster or specific areas)
Insurance verification and Pre-certification
Charge capture
UB92 billing and billing edits
HIM Coding
Denial management and case management
Managed Care contracting

Health Information Management Assistance

Haggard & Associates, L.L.C. understands how complex medical records systems can be so we are here to assist you with your health information management. From hospitals to hospital-based clinics, we aid Senior Management with the selection and implementation of electronic medical records systems, transcriptions and dictation systems, project management of these systems conversions, and evaluation of workforce and workflow to help you identify opportunities to increase staff efficiency and productivity. Additionally, our experience in multiple healthcare environments allows us to have a firm grasp on HIPAA and security compliance.

Departmental Profitability Solutions

Haggard & Associates, L.L.C. can assist in analyzing the profitability of selected clinical departments and assist you in developing strategies for improving financial results.

Project Management Assistance

Haggard & Associates, L.L.C. can provide long-term assistance for healthcare facilities, and we also team up with Senior Management on short-term projects as well. We will take on the role of project manager to assist in design, development and implementation of process improvements. Our clients have asked us to lead a myriad of projects including, denial management, multi-facility chargemaster review and standardization, systems conversion and free-standing software systems interface.

Interim Staffing Needs

Haggard & Associates, L.L.C. can provide Senior Mangagement interim staffing assistance for varied management positions, including Chief Financial Officer, Controller, Business Office Director, Patient Access Director, Chargemaster Manager, Reimbursement Manager, HIM Manager and other management positions.

Special Projects for Senior Management

Having worked as Senior Management in hospitals and related healthcare environments, we understand that unexpected problems occur so Haggard & Associates, L.L.C. offers services on a special project basis as well. We have the diverse experience to assist you with varied one-time services at cost efficient rates. Prior client assignments have included specific department operations reviews, assessment of software system interface issues, accounting assistance, contract compliance reviews and evaluations, and expert witness services.